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Need to change the email address associated with your Ubisoft account without waiting for the standard email-change cooldown?
This self-service guide explains how to contact Ubisoft Support and request an eligible email update through the official account recovery process.
This method may be useful if:
⢠You recently changed your Ubisoft email and cannot change it again through the account settings
⢠You want to move your Ubisoft account to a new email address
⢠You are experiencing an email-change cooldown
⢠You need assistance requesting an email update through Ubisoft Support
After purchasing, you will receive a complete step-by-step guide explaining how to:
⢠Open the correct Ubisoft Support form
⢠Select the appropriate account recovery categories
⢠Enter the required account information
⢠Explain your email-change request clearly
⢠Complete any verification requested by Ubisoft
⢠Provide the new email address
⢠Respond to Ubisoft Support correctly
Some requests may be completed within approximately:
60â90 minutes
However, the process may take several hours or longer depending on:
⢠Ubisoft Support availability
⢠Current ticket volume
⢠Account history
⢠Required ownership verification
⢠The type of email issue
⢠Ubisoftâs final decision
No specific response or completion time is guaranteed.
To use this method:
⢠The Ubisoft account must belong to you.
⢠You must have access to the Ubisoft account.
⢠You must have access to the current registered email.
⢠You must have access to the new email address you want to use.
⢠You must be able to complete any verification requested by Ubisoft.
⢠You must provide accurate account information.
Depending on the account, Ubisoft may request additional proof of ownership.
Ubisoft may ask you to verify ownership using:
⢠The current Ubisoft email
Receiving a verification request does not guarantee that the email change will be approved.
⢠This product provides a self-service method only.
⢠I will not submit the request on your behalf.
⢠I will not log in to your Ubisoft account.
⢠Approval depends entirely on Ubisoft Support.
⢠The email change is not guaranteed.
⢠Processing times may vary.
⢠The method must only be used on an account that belongs to you.
⢠All information submitted to Ubisoft must be accurate and truthful.
⢠Do not send false information, fabricated proof, or misleading account details.
This product does not include:
⢠Account login assistance
⢠Direct communication with Ubisoft on your behalf
⢠Personal case submission
⢠Guaranteed approval
⢠Guaranteed completion within a specific timeframe
⢠Recovery of accounts you do not own
You are responsible for following the instructions and communicating directly with Ubisoft Support.
This is a digital self-service method.
Once the guide and instructions have been delivered, all sales are final and no refunds, replacements, exchanges, or cancellations will be provided, to the extent permitted by applicable law.
No refund will be provided if:
⢠Ubisoft rejects the email-change request
⢠Ubisoft takes longer than expected to reply
⢠Additional verification is required
⢠The customer cannot prove ownership
⢠The customer does not have access to the required email or linked account
⢠The customer provides incorrect or incomplete information
⢠The email change is not completed
⢠Ubisoft changes its recovery or verification process
⢠The customer is dissatisfied with the result
Please confirm that you meet all requirements before purchasing.
For general discussion with other community members, join:
đ discord.gg/0221
Community members are not official Ubisoft representatives and cannot guarantee a successful email change.
This guide is provided for informational and legitimate account-management purposes only.
No affiliation with Ubisoft is claimed, and no specific outcome is guaranteed.