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Having trouble accessing your Ubisoft account, or looking for an alternative way to submit an account recovery or unban request?
This free method explains how you can independently submit a formal request regarding your Ubisoft account.
⢠Ubisoft account recovery requests
⢠Account access issues
⢠Suspension or ban review requests
⢠Unresolved support cases
⢠Requests that have not received a satisfactory response through standard support channels
This method is provided completely free of charge.
You do not need to purchase any service, subscription, or assistance to use it.
You will receive access to the information required to submit the request yourself.
You are responsible for:
⢠Completing the request correctly
⢠Providing accurate account information
⢠Explaining your situation clearly
⢠Supplying any legitimate proof of ownership requested
⢠Responding to any follow-up communication
⢠This is a self-service method.
⢠No personal assistance or support is included.
⢠I will not complete or submit the request on your behalf.
⢠A successful account recovery or unban is not guaranteed.
⢠The final decision is made by Ubisoft and the organization handling the request.
⢠Processing times may vary.
⢠Only submit truthful information regarding an account that belongs to you.
Although personal support is not provided, you can join the Discord community to discuss the method with other members who may have experience with similar requests:
đ discord.gg/0221
Please remember that community members are not official Ubisoft representatives and cannot guarantee the outcome of your request.
This resource is provided for informational purposes only.
It is not an official Ubisoft service, and no affiliation with Ubisoft is claimed.
By using this method, you understand that you are responsible for your own submission and that no specific result is guaranteed.